Returns

Return Policy

Any return of a product where there is no error with the order must contact JW Supplements within 7 days of receipt to request a refund. This will be paid upon receipt of the return goods minus a 10% handling fee and original postage cost.
You are responsible for the shipping and insurance.
You must provide all packaging material and a copy of your original receipt for items returned. You must also insure that the product remains sealed and in its original condition. We cannot issue a refund for any item which has been opened or used.

If you wish to cancel a placed order and do so before the item has been despatched then you will incur a 5% Refund charge to cover the costs we incur for the card handlers administration charges.

E-Mail: enquiries@jwsupplements.co.uk